Four Stripes LLC Terms of Service

Last Updated October 2026

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The below Terms of Service set out the Terms of Service governing access and use of the website located at myfourstripes.com and all associated sites and pages and any social media channels operated or authorized by Four Stripes (collectively, “Site”), as well as any web-based and/or mobile application that is or may be offered for use in the course of services offered by Four Stripes LLC (“us”, “we”, “our”, the “Company” or “Four Stripes”), and in participating in or receiving any services offered by the Company or any subsidiary or affiliate thereof.

These Terms of Service are entered into between you and the Company, and constitute a legally binding contract, and should be interpreted with and incorporated by reference the Company’s Privacy Policy. By accessing or using any of the Services, you accept these Terms of Service and the Privacy Policy without limitation.

PLEASE NOTE THAT THESE TERMS OF SERVICE CONTAIN IMPORTANT LEGAL RESTRICTIONS, SUCH AS A RELEASE, DISCLAIMERS OF WARRANTIES, LIMITATIONS OF LIABILITY, INDEMNIFICATION OBLIGATIONS, AND A BINDING ARBITRATION CLAUSE AND CLASS ACTION WAIVER. IF YOU DO NOT AGREE WITH THESE TERMS OF SERVICE, YOU SHOULD NOT USE THE SERVICES.

Right to Modify Terms of Service

The Company reserves the right to modify or amend these Terms of Service, and the associated Privacy Policy, without notice from time to time. The current Terms of Service will be accessible on the Site, with the date of the latest revision, and you should review the Terms of Service prior to using or participating in any of the Services. If we make a material change, we will notify Subscribers by email and/or within the Application at least thirty (30) days before the change takes effect. Use of the Services by you following the effective date of any modification or amendment shall constitute binding acceptance of such modification or amendment. A modification will not apply to any dispute that arose before its effective date.

Privacy Policy

By agreeing to these Terms of Service, you agree to the terms of the Four Stripes LLC Privacy Policy (the “Privacy Policy”), which is incorporated herein by reference and is accessible within the Application and at myfourstripes.com/privacy-policy. All personal information that may be provided to Four Stripes in the course of your use of the Services will be treated in accordance with the Privacy Policy.

Definitions

The capitalized terms used throughout this document are defined as follows. Unless otherwise specified, terminology used shall be interpreted according to its plain meaning as used by a reasonable person with general familiarity with mobile applications, with project management, interior design applications and associated marketing and websites, and consistently with related agreements such as the Privacy Policy.

• “Subscriber” refers to any person (natural person or entity) that has purchased one or more subscription plans available for access to the Services, purchased directly through the Site or Application. A Subscriber that is an entity establishes a Workspace (as defined below) through which its Team Members and Clients access and use the Services.
• “Application” refers to the web-based and/or mobile application or interface utilized by Company for Subscribers, Team Members, External Collaborators, and Clients to access and/or use the Services.
• “Services” refers to the access to and use of any software and/or web-based services provided by Company, as provided pursuant to the subscription entered into between the Company and Subscriber.
• “User” refers to any person who accesses the Site or the Application, regardless of whether such person is a Subscriber.
• “Workspace” refers to the dedicated account environment established by a Subscriber through which its Team Members, External Collaborators, and Clients access and use the Services.
• “Team Member” refers to an individual who is an employee or personnel of a Subscriber and who holds an internal role within a Workspace, including as an Owner, Admin, Team Leader, or Team Member.
• “External Collaborator” refers to a builder, architect, subcontractor, or similar individual invited by a Subscriber to access limited portions of a Workspace, who is not an employee of the Subscriber.
• “Client” refers to a customer of a Subscriber who is granted access to designated project information through a Client Portal.
• “Client Portal” refers to a unique, token-based link generated by a Subscriber that allows a Client to view designated project information without creating a Four Stripes account or otherwise authenticating with the Services.
• “Outputs” refers to any data, content, summaries, mappings, or other results generated by the AI Features.
• “User Content” refers to any data, files, and other content that a User uploads, imports, or creates within the Application, including project information, finish schedules, and Client information.
• “AI Features” refers to the artificial intelligence-enabled features of the Services, currently Finish Schedule import and weekly summaries, as further described in the Privacy Policy.
• “MCP Connector” refers to the Model Context Protocol connector that allows a User to connect a third-party AI assistant or provider of the User’s choosing to the User’s Four Stripes account.

Eligibility and Business Use

The Services are intended solely for business and professional use by interior design firms, design professionals, and the people they work with, and not for personal, family, or household purposes. By using the Services, you represent that you are at least 18 years old and are using the Services for business purposes. If you accept these Terms of Service on behalf of a company or other entity, you represent that you have authority to bind that entity, and “you” refers to that entity.

Access Subject to Company Discretion

The access to the Services and the Application by all persons, including Subscribers, is subject to the sole discretion of Company. Access to the Services may be revoked, and any applicable subscription may be terminated, in the event that Company determines in its sole discretion that a User or Subscriber has violated any term or condition set forth herein, or any terms or rules imposed by an online hosting provider used by Company, violated any applicable laws or regulations, or engaged in any other conduct deemed by Company to be detrimental to the Services and/or its Subscribers.

Subscriptions

Subscriptions to the Services are offered and managed directly through the Site and Application, with payment processed by our third-party payment processor, Stripe. When you purchase a subscription, you are entering into an agreement with Four Stripes LLC.

Plans and Pricing. The features, price, billing cycle, any free or no-charge period, and the renewal price of each subscription plan are shown at checkout and form part of these Terms of Service. Some features (for example, assisted project import) are available only on certain plans. Prices are per user unless stated otherwise.

Promotional and Invitation Plans. We may offer promotional, invitation-only, or founding-member plans, including plans with an extended no-charge period. The terms presented with the offer at signup, including the length of any no-charge period, what happens when it ends, and the renewal price, apply to that plan. We will not charge you at the end of a no-charge period unless you agreed at signup to be charged and provided a payment method.

Taxes. Prices do not include sales, use, or similar taxes. You are responsible for any taxes that apply to your subscription, which may be added to your invoice based on your billing address.

Free Trial and No-Charge Periods

New subscribers on the Monthly plan are eligible for a 30-day free trial beginning on the date they create an account. Subscribers on the Annual plan receive the no-charge period shown at checkout, and the annual fee for the remainder of the annual term is charged on the thirty-first (31st) day after the subscription begins. If you do not cancel before the free trial or no-charge period ends, your subscription will automatically convert to a paid subscription at the plan price shown at checkout, and the payment method on file will be charged accordingly. We will send you an email reminder at least 7 days before your first charge, stating the date your paid subscription begins, the price, and how to cancel. You may cancel at any time during the free trial or no-charge period to avoid being charged, using the cancellation methods described below.

Auto-Renewal

Subscriptions are offered on a monthly or annual billing cycle. All subscriptions automatically renew at the end of each billing cycle for the same billing cycle at the then-applicable subscription price unless cancelled prior to the renewal date, and the payment method on file will be charged on the renewal date. If your plan’s renewal price differs from your introductory price (for example, founding-member pricing), the renewal price is disclosed at checkout. For annual subscriptions, we will send you an email reminder at least 30 days before the renewal date, stating the renewal date, the renewal price, and how to cancel. We will notify you by email at least thirty (30)days in advance of any change to the subscription price, and the new price will apply beginning with your next billing cycle after the notice.

Managing and Cancelling Subscriptions

You may manage or cancel your subscription online through the Application, without needing to contact us. Subscription changes and cancellations are processed through the Stripe Customer Portal, our third-party payment processor’s account management tool, which is accessible from within the Application. The Site may include a link to the Stripe Customer Portal to help you locate this feature.

• Monthly subscriptions may be cancelled at any time. Cancellation takes effect at the start of the next billing period, and you will continue to have access to the Services through the end of the current billing period. If you cancel during a free trial, you will not be charged.
• Annual subscriptions may be cancelled at no charge within the first thirty (30) days of the annual term, before the annual fee is charged. After the first thirty (30) days, an annual subscription cannot be cancelled for the remainder of the term; you may turn off auto-renewal at any time, and the subscription will then end at the close of the current annual term without renewing.

Before cancelling, we recommend that you export any User Content you wish to keep; see Data Retention below.

Refunds

No fees are charged for a cancellation made during a free trial or no-charge period. Once charged, subscription fees are non-refundable, including for partial billing periods. Other refund requests may be submitted to support@myfourstripes.com and will be considered on a case-by-case basis in Four Stripes LLC’s sole discretion and in accordance with applicable law.

Termination by Company

Four Stripes LLC reserves the right to suspend or terminate your access to the Services if you violate these Terms of Service. Subscription fees already paid will not be refunded in the event of such termination, except as required by applicable law.

Access and Confidentiality of Credentials

Subscribers are responsible for providing computer and/or mobile equipment necessary to gain access to the Application and/or the website. Access to the Application may be through the use of a username and password. Subscribers are directed to keep such access information strictly confidential. Unauthorized access to the Services is a breach of these Terms of Service. Where a Subscriber is an entity, the Workspace’s Owner or Admin is responsible for managing the access credentials and permissions granted to its Team Members and External Collaborators within the Workspace.

Team Members, External Collaborators, and Clients

Each Subscriber is responsible for the use of its Workspace by its Team Members, External Collaborators, and Clients, and for ensuring that their use complies with these Terms of Service.

Anyone who has a Client Portal link can view the project information shared through it. The Subscriber decides what information to share and with whom, and is responsible for sending each link only to its intended recipient and revoking links that are no longer needed.

Each Subscriber is responsible for giving any notices and obtaining any consents required by law for the personal information of its Clients and other individuals that it uploads to the Services.

AI Features and Third-Party AI Tools

AI Features. AI Features generate Outputs automatically and may produce results that are incomplete or inaccurate. For example, Finish Schedule import may map a field to the wrong category. You are responsible for reviewing Outputs, including imported data and weekly summaries, before relying on or sharing them. To provide AI Features, the Company sends the relevant User Content to third-party AI model providers that process it on the Company’s behalf, under terms the Company has entered into with those providers. The Company does not use User Content to train or fine-tune AI models. The Company’s handling of data processed by AI Features is described in the Privacy Policy.

MCP Connector. If you connect a third-party AI assistant or provider through the MCP Connector, you authorize that provider to access the Workspace data available to you within the Services. Your use of that provider is governed by your own agreement with it, and the Company does not control and is not responsible for how that provider collects, stores, or uses your prompts, responses, or data, including for model training. You are responsible for reviewing and configuring your AI provider’s data-use, retention, and model-training settings, including any settings needed to protect your Clients’ information, and the Company is not responsible for the consequences of those settings.

Third-Party Services

The Services may connect with third-party services that you choose to use, such as QuickBooks, Google Drive, and Stripe. Your use of a third-party service is governed by that provider’s own terms and privacy policy. The Company does not control and is not responsible for third-party services, including their availability, accuracy, or handling of your data, and may change or discontinue an integration if the provider changes or withdraws its service.

Acceptable Use

You agree not to, and not to allow others to:

• use the Services in violation of any law or the rights of others;
• upload content you do not have the right to share, or content that is unlawful, infringing, or harmful;
• attempt to gain unauthorized access to the Services, other Workspaces, or related systems, or interfere with their security or operation;
• copy, reverse engineer, resell, or sublicense the Services, or use them to build a competing product; or
• use automated means to access the Services except through features the Company provides, such as the MCP Connector.

Your Content

As between you and the Company, you or your Subscriber own your User Content. You grant the Company a non-exclusive, worldwide, royalty-free license to host, store, copy, process, transmit, and display User Content only as needed to provide, maintain, secure, and support the Services and as described in the Privacy Policy. You represent that you have all rights needed to grant this license.

If you give us suggestions or feedback about the Services, we may use them without restriction or obligation to you.

Company Intellectual Property: Misuse, Misappropriation, Republication, Theft, or Other Diversion of Content

Information and content published to the Site (including social media channels), the Application, or otherwise provided in the course of providing the Services by Company (excluding User Content), in any form whatever (such as photos, videos, text, software, logos, graphics, etc.) is the exclusive intellectual property of Company, and is subject to the protection of applicable copyright and trade secrets law, among other legal protections.

NO SUBSCRIBER OR USER IS AUTHORIZED TO PUBLISH, APPROPRIATE, DISSEMINATE, DISCLOSE, OR REVEAL INFORMATION PUBLISHED BY COMPANY THEREON, EXCEPT AS NEEDED TO USE THE SERVICES AS INTENDED (FOR EXAMPLE, SHARING PROJECT INFORMATION WITH CLIENTS THROUGH A CLIENT PORTAL). In the event that any person is determined by Company to have violated this term, and engages or assists in the unauthorized republication, misappropriation, dissemination, disclosure or revelation of any information published by Company to the Services, such Subscriber will be subject not only to immediate termination of their subscription without refund, but will be liable for damages to Company.

Data Retention

We retain your personal data and User Content for as long as your account remains active to provide you with access to the Services. Projects remain available for as long as the account remains active.

If your subscription is canceled or lapses, either by you or by the Company, we will retain your User Content for ninety (90) days to allow for potential reactivation. During this period you may export User Content using the export tools available in the Application, or contact support@myfourstripes.com for assistance. If a Workspace Owner deletes the Workspace, its User Content will be permanently deleted thirty (30) days after deletion. After these periods, your User Content will be permanently deleted or anonymized from our active systems, except as may be required for legal, accounting, or compliance purposes.

The retention periods in this section are the same as those described in the Privacy Policy. In the event of any conflict between them, the terms of the Privacy Policy shall control.

Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SITE, APPLICATION, SERVICES, AND OUTPUTS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. THE COMPANY DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, THAT OUTPUTS, IMPORTED DATA, OR INVOICES GENERATED THROUGH INTEGRATIONS WILL BE ACCURATE OR COMPLETE, OR THAT DATA WILL NOT BE LOST. YOU ARE RESPONSIBLE FOR REVIEWING PROJECT INFORMATION, APPROVALS, AND INVOICES BEFORE RELYING ON OR SENDING THEM. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THESE EXCLUSIONS MAY NOT APPLY TO YOU.

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY AND ITS OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO THESE TERMS OF SERVICE OR THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE COMPANY’S TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OF SERVICE OR THE SERVICES WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID THE COMPANY IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR ONE HUNDRED U.S. DOLLARS ($100). SOME JURISDICTIONS DO NOT ALLOW THESE LIMITATIONS, SO THEY MAY NOT APPLY TO YOU IN FULL.

Release

To the fullest extent permitted by law, you release the Company from claims arising out of disputes between you and other Users, Clients, External Collaborators, or third-party service providers.

Indemnification

You will defend, indemnify, and hold harmless the Company and its officers, employees, and agents from any third-party claims, losses, and expenses (including reasonable attorneys’ fees) arising from your User Content, your use of the Services, your violation of these Terms of Service or of law, or the acts of your Team Members, External Collaborators, or Clients in your Workspace.

Governing Law, Contractual Limitations Period, and Dispute Resolution

These Terms of Service shall be construed in accordance with the laws of the State of Utah without giving effect to the conflict-of-laws principles of any jurisdiction. To the extent permitted by applicable law, any claim against the Company, its officers, agents, employees, successors, and assigns must be brought within one year of the date of the event giving rise to such action occurring.

Informal Resolution. Before starting arbitration, you and the Company agree to try to resolve any dispute informally. The party raising the dispute must send written notice describing it, and the parties will try in good faith to resolve it within thirty (30) days.

Any disputes arising out of or related to these Terms of Service, and to any claim you assert against Company related in any way to the Services, that are not resolved informally shall be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The arbitration may be conducted by video conference or, if in person, in Salt Lake County, Utah, or another location the parties agree on. If you start arbitration, you will pay the filing fee up to the amount you would pay to file the claim in court, and the Company will pay the remaining administrative and arbitrator fees. Each party will bear its own attorneys’ fees unless the arbitrator awards them under applicable law.

Exceptions. Either party may bring an individual claim in small claims court, and either party may seek injunctive relief in court to protect its intellectual property.

The claim may be brought only by an individual Subscriber or User based on that individual’s own claim, not in a representative or class capacity.

YOU UNDERSTAND AND AGREE THAT, BY ENTERING INTO THESE TERMS, YOU AND COMPANY ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION.

Notices

We may send notices to the email address associated with your account. You may send notices to the Company at support@myfourstripes.com.

Force Majeure

The Company is not liable for any delay or failure to perform caused by events beyond its reasonable control, including outages of hosting or third-party service providers.

Entire Agreement

These Terms of Service, along with the Privacy Policy, the plan terms shown at checkout, and any other documents incorporated by express reference herein, constitute the entire agreement between you and Company regarding the subject matter herein and supersede any prior or contemporaneous agreements, understandings, or representations.

Severability

If any provision of these Terms of Service are found to be invalid, illegal, or unenforceable, that provision will be enforced to the maximum extent permitted and the remaining provisions shall continue in full force and effect.

Waiver

The failure of the Company to enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision unless acknowledged and agreed to in writing.

Assignment

You may not assign or transfer any rights or obligations relating to Services provided under any subscription without the consent of the Company. The Company may assign these Terms of Service in connection with a merger, acquisition, or sale of all or substantially all of its assets.

BY PROCEEDING TO USE THE SERVICES PROVIDED, WHETHER BY CLICKING “ACCEPT,” PROVIDING ELECTRONIC SIGNATURE OR OTHER AFFIRMATION, PURCHASING A SUBSCRIPTION, OR OTHERWISE ACCESSING THE SERVICES, YOU AGREE TO BE BOUND BY THE PRECEDING TERMS AND THAT THEY FORM A VALID, BINDING CONTRACT BETWEEN YOU AND COMPANY.